Legal

Privacy Policy

Effective January 1, 2026

This Privacy Policy explains how NGenServ ("we", "us", "our") collects, uses and protects information when you visit ngenserv.com (the "Site") or contact us.

Information we collect

  • Information you provide. When you submit our contact form or email us, we collect the details you choose to share, such as your name, email address, phone number, company and message.
  • Information collected automatically. Like most websites, our web server records standard log data such as your IP address, browser type, pages requested and the date and time of your visit.

How we use information

  • To respond to your inquiries and provide the services you request.
  • To operate, maintain, secure and improve the Site.
  • To detect and prevent spam, abuse and other harmful activity.
  • To comply with legal obligations.

Cookies

The Site uses only cookies that are strictly necessary for it to function, such as a session cookie that protects the contact form from automated abuse. We do not use advertising or third-party tracking cookies.

Sharing of information

We do not sell, rent or trade your personal information. We may share information with service providers who help us operate the Site and deliver email, only as needed to provide those services, or when required by law.

Data retention

We keep contact inquiries for as long as needed to respond and maintain our business relationship, and server logs for a limited period for security and troubleshooting.

Security

We use reasonable administrative, technical and physical safeguards, including encrypted (HTTPS) connections, to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of personal information you have provided to us by contacting us at info@ngenserv.com.

Children's privacy

The Site is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children.

Third-party links

The Site may link to third-party websites. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated effective date.

Contact us

Questions about this policy? Email info@ngenserv.com.